Last Updated: March 15, 2025

1. What We Collect

We gather only the information we need to run our site and give you a great gaming experience:

  • Account info: Your username, email, and password.
  • Game data: What you play, your achievements, and purchase history.
  • Device info: IP address, browser type, and device details.
  • Messages: Support chats, forum posts, and feedback you send us.
Quick note: We do not collect sensitive data like passports, medical records, or extra personal details.

2. Why We Use Your Data

Your information helps us to:

  • Keep your account secure and show you the right content.
  • Process game purchases and manage your subscriptions.
  • Send you updates about new games, promotions, and events.
  • Provide fast and effective support when you need it.
  • Recommend games you’ll love based on your activity.
  • Prevent fraud and protect our community.
  • Improve the site by understanding how people use it.

3. Sharing Your Data

We only share your info when it’s necessary:

  • With partners: Payment processors and hosting providers to run our service.
  • For legal reasons: If the law requires it or to protect our rights.
  • Business changes: If we merge or sell assets, your data moves with us under the same protections.
  • With your okay: We’ll ask you first for any other use.
We never: Sell your personal details to advertisers or unrelated third parties.

4. How We Keep Data Safe

Protecting your data is our top priority:

  • We use strong encryption (HTTPS/TLS) for all data in transit.
  • Your sensitive data is encrypted at rest.
  • We perform regular security checks and audits.
  • Access to your data is limited to necessary staff only.
  • Backups and disaster recovery plans are in place to prevent data loss.

5. Your Rights

You’re in control of your data. You can:

  • See it: Ask us what info we hold about you.
  • Fix it: Update or correct anything that’s wrong.
  • Delete it: Request to remove your account and data.
  • Take it: Get a copy to move elsewhere.
  • Stop marketing: Unsubscribe from promotional emails.
  • Limit processing: Ask us to pause certain uses of your data.

6. Cookies & Tracking

We use cookies (small files) to make the site work better for you. You can manage these in your browser or via our cookie settings page.

7. How Long We Keep Data

We keep your data only as long as needed:

  • Account info: Until you delete your account or after long inactivity.
  • Purchase records: 7 years (for legal and tax reasons).
  • Support chats: 3 years (to improve our service).
  • Analytics: Aggregated and anonymised indefinitely for trends.

8. Children’s Privacy

We do not serve users under 13. If you believe we’ve collected data from a child, please contact us to have it removed.

9. International Transfers

We might store or process your data outside your country. We ensure it remains protected under GDPR or similar standards using contracts and safeguards.

10. Policy Changes

When this policy changes:

  • We’ll update the “Last Updated” date.
  • We’ll notify you of major changes by email or on-site banner.
  • Your continued use means you accept the new terms.

Contact Us

If you have questions or want to exercise your rights, email [email protected] or write to 81 Hawthorn Close, Milton Keynes MK6 5LY.